Think
ORB X leverages an unrivalled mix of marketing, design and production capabilities to help brands define the most potent way of bringing a retail initiative to market. With over 25 years of experience, we help brands find a ‘sweet spot’ for products that will create engagement and desire.
ORB X is continuously ’on’ by monitoring market trends in real time. This capability helps inform our clients and equips them with the insights required to invest wisely in retail product development.
Our design team consists of a mix of product development and graphic design experts who get excited about the opportunity to bring to life product ranges and marketing materials which will drive new revenue for our clients.
Our team of strategists are experts at delivering market research and competitor analysis. We help brands understand where they can best stand out and how they can differentiate from a crowded marketplace.
Make
Our design team use 3D software to bring product prototypes to life. We can 3D print locally offering clients fast turnaround on approvals as well as the ability to finesse the product to the highest level.
Our team are experts at managing product and packaging production processes. Sampling represents a critical part of this process, ensuring our clients approve the quality of the product and that production delivers exactly what the client is expecting.
Our production team are dedicated to delivering ethically sourced concepts. Our supply chain is vetted and expanded annually in order to allow us to drive innovation in upcycling and the re-use of materials.
Our team has years of experience delivering packaging for global brands including Estée Lauder, REN Skincare and Phil Smith Haircare. Our supply chain allows us to challenge convention in design though innovation in production.
The experience of our compliance team cannot be matched. With over 20 years of experience in managing complex QC processes for brands including Mothercare and L’Oreal, we are able to ensure all risk is mitigated prior to a product entering the market.
At the core of our business lies our supplier network. We have spent years building relationships with vendors who meet the requirements of our code of conduct set out through our membership of the Ethical Trading Initiative.
Sell
ORB X is a digital native business. Our expert team specialise in Shopify development as well as providing our proprietary Blanket platform which is built in Laravel to accommodate more complex retailer integration requirements. Click here to see one of our live webshops.
Our photography studio is available at short notice to deliver fast moving product photography which may include models, vehicles or bespoke sets if required. With our retouching team on-site, shots can be taken and finished on the very same day.
What is the point in creating merchandise unless it speaks to the audience? With over 25 years in above-the-line advertising, our team knows how to write lines and copy that will truly engage your target market.
We help you sell more by generating business analytics reports which allow us to explore how your customers are behaving. Our marketing team then use this data to create more relevant product ideas and marketing campaigns to drive sales in the right direction.
Once we see how your customers behave, our team can create and manage multi-channel campaigns that combine technology, media targeting and creative concept to deliver effective marketing.
There are very few websites that are fully GDPR compliant, whether it relates to the terms and conditions of sale or marketing consent, many brands unknowingly expose themselves to risk when launching new programmes. Our team can implement the entire legal and GDPR requirement based on the needs of your business.
Manage
Once products are ready for market we manage all logistics operations through a single warehouse management system, covering final mile deliveries to customers in UK, EU, US and Asia locations. We can integrate this system with your web shop creating a seamless ordering and delivery service for your customers.
Once an order is placed, customers will receive an automated email from our customer services system allowing them to track their delivery. If anything should go wrong, we have a customer services team working on behalf of your brand who will answer any queries they may have.
We link your web shop directly to our warehouse management system that can manage trackable global deliveries and returns. All returns come back to our warehouse and are audited before being resold or written off.
Our global network of freight forwarding partners are fully integrated into our technology platform allowing us to manage and control stock or individual shipments from our desks. With VAT registration in the EU, we are able to easily move product across borders.
Our global network of warehouses allow us to store and manage stock from London, Atlanta, Amsterdam (EU) and Taiwan. Our Warehouse Management System gives us the ability to review stock in real time. Dependent on where your sales are located, we can quickly adapt the way we hold stock to offer your business fast and cost effective delivery.
